Welcome to Epic Computer. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

Epic Computer operates this website to sell computer products and accessories. These Terms & Conditions govern your use of our website and services. If you do not agree with any part of these terms, please do not use our site.

2. Product Information

We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee that all details are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

3. Orders and Payment

• By placing an order, you agree to provide accurate and complete information.

• We accept payments via [list payment methods e.g., credit/debit cards, bank transfer, eSewa, Khalti, cash on delivery].

• All payments must be authorized and completed before shipment.

• Prices are subject to change without prior notice.

4. Shipping and Delivery

• We deliver within Kathmandu and across Nepal. Delivery times may vary depending on location and product availability.

• Delivery dates are estimates and not guaranteed.

• Risk of loss or damage passes to you upon delivery.

5. Returns and Refunds

• Returns are accepted within 7 days for unopened products and 15 days for defective items with proof of purchase.

• Custom-built PCs or software may have different return policies. Please check product-specific terms.

• Refunds will be processed after the returned product is inspected and approved.

6. Warranty

• Products come with manufacturer warranties, and assembled PCs include a local warranty as specified.

• Warranty claims must be supported by valid purchase proof and handled as per manufacturer or Epic Computer guidelines.

7. User Responsibilities

• You agree not to misuse our website or services.

• You are responsible for maintaining the confidentiality of your account and password.

• You agree to comply with all applicable laws and regulations.

8. Limitation of Liability

• Epic Computer is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

• We do not guarantee uninterrupted or error-free website operation.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Epic Computer or its licensors and protected by copyright laws. Unauthorized use is prohibited.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

12. Governing Law

These terms are governed by the laws of Nepal. Any disputes will be subject to the jurisdiction of Kathmandu courts.

13. Contact Us

For questions regarding these Terms & Conditions, please contact:

Email: epiccomputer2074@gmail.com
Phone: +977- 9851047200 / 01-5342615
Address: Putalisadak, Kathmandu